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PostPosted: Fri Jun 18, 2010 5:39 pm 
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Mr.Hickey
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CAC@Pontiac.com

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2009 Pontiac G8 GT- Roto-Fab Intake, Roto-Fab Radiator cover, Superchips Cortex Tune, Tinted Tail lights, Corsa Cat-Back Exhaust, Tinted side markers, Painted GXP Diffuser, Tinted Reflectors, Painted Grilles.


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PostPosted: Sat Jun 19, 2010 8:55 am 
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and what did you say to them?? I need that too....

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PostPosted: Sat Jun 19, 2010 1:14 pm 
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Hello, My name is Marc Letourneau and I currently own a 2009 Pontiac G8 GT that I bought back in September of 2009. I have noticed excessive paint chips on the front bumper, and also on the hood. I started to do research on this and found that it was a common problem for these vehicles, And some owners were not having luck having it covered by the bumper to bumper warranty. My car currently has 11,500 miles and I am pretty disappointed with the results as far as the paint goes and I believe that having this much money invested into this automobile it should be covered by my bumper to bumper warranty. As far as the rest of the car is concerned I really do love the car and wouldn't trade it for the world, But something needs to be done about this. I may sound arrogant for complaining about paint chips but I take great pride in my Pontiac G8 and so shouldn't General Motors. My two previous vehicles were Pontiac's and I did not have an issue like this one, I want to stay faithful to General Motors but I need GM to stay faithful to me. Thank you for your time, My information will be provided below.

This is word for word. You get the idea, Don't be an ass to them though. They worked very well with me and stood behind everything they told me they would do thus far.

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PostPosted: Sat Jun 19, 2010 9:30 pm 
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Hawthorne Fire Company #1
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wow, and you emailed them directly? or spoke to dealer first?

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PostPosted: Sat Jun 19, 2010 9:38 pm 
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nowadays you can get a good response from emailing some ceo's

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PostPosted: Sat Jun 19, 2010 11:40 pm 
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Mr.Hickey
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I sent the email to CAC@Pontiac.com. From there I was sent to talk to the body shop manager to have them look at it. After that the district manager handled the situation giving the Ok to fix the car. I sent the email last Sunday, and I got the final response on Friday. I hope everything goes well and be done with it.

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PostPosted: Sun Jun 20, 2010 10:35 am 
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I was talking to two G8 guys yesterday at a car show, and one is having the issues with this very much. Someone lightly backed into him and it took paint off. The other is overly caution with his so I doubt his has any chips.. but yeah it's an issue among Holden born Pontiacs.

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PostPosted: Sun Jun 20, 2010 12:10 pm 
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Mr.Hickey
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When I went to talk to the body shop manager about it he had two G8's there that were in accidents and the front bumpers were in terrible condition. He said the same thing, It's a problem among the vehicles.

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2009 Pontiac G8 GT- Roto-Fab Intake, Roto-Fab Radiator cover, Superchips Cortex Tune, Tinted Tail lights, Corsa Cat-Back Exhaust, Tinted side markers, Painted GXP Diffuser, Tinted Reflectors, Painted Grilles.


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PostPosted: Sun Jul 11, 2010 11:27 am 
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RKELC wrote:
At the same time, you should have reminded them about the chrome torque star rims that peel......I still can't believe they did NOTHING about this problem!!!


I got into it with them BIG TIME over that. I called GM customer service, wrote a letter to the head of GM which earned me a phone call from "Executive Customer Service", talked to my local TV station, they called GM and talked to the same people...

The response was always "pound sand".


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PostPosted: Sun Jul 11, 2010 1:44 pm 
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Mr.Hickey
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GM is fixing the G8 free of charge. Just need to get the car down to them so they can fix it.

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PostPosted: Thu Jul 22, 2010 4:34 pm 
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wow glad to hear it.

i did not know later GMs had such a problem my 03 minivan is fine on the paint. (the hood is another story though it's doing something weird)

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PostPosted: Thu Jul 22, 2010 7:22 pm 
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Mr.Hickey
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It was a pretty easy process too, Took about a week to get the final word. Very happy with GM and I will remember this when I go to buy another vehicle.

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2009 Pontiac G8 GT- Roto-Fab Intake, Roto-Fab Radiator cover, Superchips Cortex Tune, Tinted Tail lights, Corsa Cat-Back Exhaust, Tinted side markers, Painted GXP Diffuser, Tinted Reflectors, Painted Grilles.


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PostPosted: Fri Jul 30, 2010 5:00 pm 
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Mr.Hickey
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Success! The process is done! The new 3M clear bra is on and it came out great! Any advice or tips about this product?

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2009 Pontiac G8 GT- Roto-Fab Intake, Roto-Fab Radiator cover, Superchips Cortex Tune, Tinted Tail lights, Corsa Cat-Back Exhaust, Tinted side markers, Painted GXP Diffuser, Tinted Reflectors, Painted Grilles.


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PostPosted: Fri Jul 30, 2010 10:31 pm 
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Hawthorne Fire Company #1
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Sucess minus the lack of knowing how to drive :twisted: :twisted:

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PostPosted: Fri Jul 30, 2010 11:20 pm 
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Mr.Hickey
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MAYBEN wrote:
Sucess minus the lack of knowing how to drive :twisted: :twisted:


Hahahahaha I been hearing that for awhile now.. I love the text message from Todd.... "CRASH"!

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2009 Pontiac G8 GT- Roto-Fab Intake, Roto-Fab Radiator cover, Superchips Cortex Tune, Tinted Tail lights, Corsa Cat-Back Exhaust, Tinted side markers, Painted GXP Diffuser, Tinted Reflectors, Painted Grilles.


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PostPosted: Fri Jul 30, 2010 11:31 pm 
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Hawthorne Fire Company #1
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lmao..

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PostPosted: Wed Aug 04, 2010 5:04 am 
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That's awesome that you got GM to take care of a paint issue like that! Kudos to you! I would have never even began to think about contacting GM directly let alone getting a response and action out of them.

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PostPosted: Wed Aug 04, 2010 3:43 pm 
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Mr.Hickey
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I am really happy with the service GM has provided. They stood behind their product, And I will stand behind them.

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2009 Pontiac G8 GT- Roto-Fab Intake, Roto-Fab Radiator cover, Superchips Cortex Tune, Tinted Tail lights, Corsa Cat-Back Exhaust, Tinted side markers, Painted GXP Diffuser, Tinted Reflectors, Painted Grilles.


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PostPosted: Sat Sep 25, 2010 4:40 pm 
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Question....


When you had the clear bra installed, did they just put one on the hood, or did they do both the hood and the bumper?
And, did you have to pay for that?


I ask because my G8 already has one on the front end of the hood...so i dont have any chips there, however, there are MANY MANY chips on the bumper....
(Espically since im in Yuma, AZ....)

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PostPosted: Sun Sep 26, 2010 5:57 pm 
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Mr.Hickey
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The clear bra included the Bumper, Hood, Fenders, And door mirrors.

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